本帖最后由 johnxu 于 2014-10-20 11:18 编辑
关于订购美国MPC轮子的说明:
有朋友问买轮子的事进展情况,我说明一下。
8月14日的网上支付成功,信用卡付了款。直到9月25日卖方才发了一邮件到我的邮箱,但是却被屏蔽到垃圾邮件中。10月从美国回来后发现轮子还没收到,我10月8号上班后就给组委会发了邮件查询,组委会给了我具体负责此事人的邮箱,后来我检查邮箱才发现了那封25号的邮件。原来是纽约马拉松比赛组织方的报名系统把轮子的价格标错了,原来100美元的标成了80美元,卖方问我那两付100美元的轮子或者每副轮子再付20美元,或者都按60美元的发货,每副退我20美元。
我10月14日给卖方发了确认邮件,确认都买60美元的那种。但是没有收到美方确认,于是我10月15日又给卖方负责人发邮件催问,16号得到答复,我的确认邮件他们已经收到了,尽快安排发货,并解释了一下原因,只有Denial先生一人负责全部轮子的事,很忙。这点我们给与理解吧。
所以定购了轮子的朋友们耐心等吧。原来定100美元的那两位朋友,只好买60美元的那种了。
下面是卖方的最后确认:
Hello Jianping XU
I have receive your email and address. We will be trying to ship your wheels as soon as we can. I'm sorry for the late response. We have very busy with work.
I will let you know as soon as we ship them
Best regards
Daniel
卖方9月25日关于说明价格错误的邮件:
Hello
My name is Daniel, I am the person in charge of the wheels for the New York Marathon.
If you remember on our website the discounted prize for the new MPC Black Magic and Road War Evolution wheels was $100, apparently there was a problem with active.com and you were only charged for $80. The MPC turbo however were at only $60 per set. You can get only MPC turbo for $60 and get a $20 refund or the newer wheels and pay the $20 that were not charged. Please advise
Sorry for the inconvenience.
Daniel
Sent from my iPhone
我给活动的报名方、组织方和轮子的卖方发的四封邮件,查询我的订单和交货情况,基本相同内容:
Dear Mr.Fran, I enrolled New York Roll marathon 2014 and ordered eight sets of MPC wheels on 14 August. However I have not yet received my ordered wheels, thought almost 60 days passed.
Please kindly check my order and delivery status, and let me know when I can receive my wheels.
Regards,
Jianping XU
p.s. Following is the confirmation for my order for your reference:
This message is automatically generated as a receipt for your recent registration at Active.com.
Your order has been securely processed by ACTIVE.COM. ACTIVE*NYCSkate will appear on your credit card statement.
An email confirmation has been sent for each of your registrations. Please save this email for your records and refer to your confirmation number should you need to contact us about your payment.
************************* REGISTRATION FOR ***************************
The NYC Skate Marathon & New York 100K 2014
************************ PAYMENT INFORMATION *************************
Payment Date: 2014-08-11 19:30:04.87
Payment Total: $604.39
Confirmation Number: 75277674-081114192736
To view and print your receipt, please visit:
https://www.active.com/register/receipt.cfm?pid=45624029&orderid=75277674-081114192736
Thank you for using Active.com.
Active.com
http://www.active.com
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